Dear patient of Medical Center Bussum Zuid,
There is a shortage of staff and an increasing demand for care everywhere in healthcare, including with us. Therefore, we are now making important changes to the accessibility and working methods of our general practice. This is necessary to continue providing you with good care now and in the future. We ask for your attention, understanding, and cooperation.
ONLINE:
- On www.thuisarts.nl and www.moetiknaardedokter.nl you can find reliable information about common complaints. This information is written by general practitioners. We advise you to first look at this website before contacting our practice by phone. After reading this information, it may no longer be necessary to contact the general practice.
- Through the online patient portal 'Uw zorg online', you can digitally approach the practice for, among other things, a repeat prescription, making an appointment, and asking short questions to the doctor or assistant. You will receive more information about this soon.
PHONE:
- For emergencies, we are available from 8:00 AM to 5:00 PM.
- For other questions, we are available from:
- 8:00 AM – 11:00 AM
- 11:30 AM – 12:15 PM
- 2:30 PM – 5:00 PM
- 8:00 AM – 11:00 AM
- Between 4:00 PM and 5:00 PM, we are busy handling the day's tasks, so we have less time for non-urgent matters.
- Call in the morning to make appointments or ask for results.
- Let us know if you want to cancel a scheduled appointment.
- The phone is answered by the doctor's assistant. They have medical training and will ask about your complaints. They will determine if it is necessary to make an appointment or give you advice over the phone.
RECEPTION:
- The reception is for picking up and dropping off materials.
- Call to make appointments, request results, or for medical advice from the doctor's assistant.
SUMMER:
During the summer holidays, we face a shortage of both doctors and doctor's assistants. We find it important that all employees can go on vacation so that they can be ready for you in the future. As a result, you may have to wait longer than usual on the phone or for an appointment with the doctor or doctor's assistant during the summer holidays. We hope for your understanding!
We want you to know that as a team, we aim to help you as best as possible, which means that emergencies always take priority. We ask for your patience and trust in the expertise of our staff! Together, we ensure that every patient receives the right care in the right place.
Kind regards, Team Medical Center Bussum Zuid